We take a strategic approach to designing, delivering, managing, and improving IT support services. Organizations can confidently delegate sectional or complete IT operations to our team of qualified experts
We take full responsibility for people, processes, and technologies as agreed upon in the Service Level Agreement. The SLA is based on an ISO/IEC 20000-1 governance framework that manages end-to-end IT operations.
Be it hardware, software, an operating system, networking components, or data storage, Digiliaison-IT services offer technical support for all infrastructure components. Our goal is to help organizations improve their IT-related business processes as it significantly impacts business operations. It maximizes the value of investments and upgrades productivity and security levels.
At Digiliaison, our relentless commitment drives us to continually seek opportunities to proactively lead and streamline business IT processes. Embracing innovation and efficiency, we strive to stay ahead in the dynamic technological landscape, ensuring that our clients experience not just support but a catalyst for enhanced operational excellence in their digital journey.
Did you know you could outsource server management operations, databases, storage, contingencies, and data backup with Digiliaison? This is a program that offers complete operations management of your server infrastructure operations on a variety of models and platforms.
Our highly skilled team of system operators is dedicated to staying at the forefront of technological advancements. Through continuous training and awareness of the latest industry trends, they ensure that your business benefits from cutting-edge expertise. This commitment not only reflects in our team's proficiency but also translates into providing your business with consistently productive and efficient IT management solutions that align with the ever-evolving landscape of technology.
The Network Operations Center (NOC) and Security Operations Center (SOC) seamlessly collaborate, forming an integrated unit to meticulously ensure that the corporate network not only meets but exceeds the dynamic needs of the organization. Acting as a strategic extension of both NOC and SOC, our dedicated team goes beyond conventional boundaries to deliver unparalleled IT services. By maintaining a unified approach, we strive to offer a comprehensive and responsive solution that safeguards your digital assets while fostering optimal network performance aligned with your organization's objectives.
Using NOC, we perform extensive monitoring and maintenance of your network infrastructure. Alternatively, our SOC service includes an assessment and analysis of risks and vulnerabilities, a summary of dependencies and gaps, a review of the current work environment, and penetration tests.
DIGI-VOX is a purpose-built solution with three operation modules (basic, advanced, and pro) that can be offered to organizations without any limitations. It’s an IP PBX system that’s more efficient than proprietary hardware PBX/PABX.
Digiliaison's contact center boasts a versatile infrastructure, blending on-premises and cloud-ready solutions to provide your business with substantial cost savings. By eliminating the traditional burden of ownership costs, our approach allows you to redirect resources to where they are needed most. Notably, our commitment extends further with the incorporation of a Linux server machine in creating the DIGI-VOX service. This strategic choice ensures not only efficiency but also reliability, backed by round-the-clock support. With a focus on innovation and cost-effectiveness, we aim to empower your operations with a resilient and technologically advanced communication environment.
Revolutionize your IT experience with our unparalleled support solutions. Our team is dedicated to providing top-notch assistance, ensuring your systems run smoothly. Say goodbye to disruptions and hello to reliable, efficient support tailored just for you.
From troubleshooting technical glitches to implementing strategic enhancements, our support solutions are designed to meet the unique needs of your business. We understand the importance of a robust IT infrastructure, and our commitment is to keep your operations running seamlessly. With us, you're not just getting support; you're gaining a trusted partner in your journey towards technological excellence